Process
Engagements follow a structured, confidential process. Material is reviewed, documentation is prepared, and privacy is maintained throughout.
1. Initial Contact
Contact is initiated via the form on the home page. No detailed information is required at this stage—only name and email address. Empty messages are treated as client registration requests. Responses are provided within two hours.
2. Client Setup
A confidentiality statement is provided. This document outlines privacy protection measures and safeguards for sensitive information. The statement enables open information exchange.
Upon confirmation, the statement is downloaded as a PDF for client records.
3. Proposal and Agreement
If both parties agree to proceed, a proposal is provided outlining scope of work, timescales, and fees. This includes a formal confidentiality agreement and explanation of secure material handling procedures.
4. Secure Information Transfer
Documents and information are transferred using end-to-end encrypted systems. Secure links are provided for material upload. Detailed security maintenance instructions are included.
5. Analysis and Preparation
Material is reviewed to identify key issues. Agreed deliverables are prepared. This may involve document review, correspondence drafting, evidence organisation, or structured summary preparation.
6. Regular Updates
Progress updates are provided regularly. Draft work is available for review. Client input and feedback are incorporated to ensure final deliverables meet requirements.
7. Final Delivery
Final documents are delivered securely with password protection where appropriate. Explanations are provided covering what has been prepared and how it can be used.
8. Ongoing Support
Follow-up work is available if situations evolve or additional support is required. This may include document updates, preparation for new developments, or material organisation for use with legal professionals.
Security and Privacy Throughout
Privacy and security are maintained at every stage:
- All communications use encrypted channels
- Documents are stored using zero-knowledge systems
- Material is never shared with third parties without consent
- Work can be conducted entirely offline when required
- Information is never processed through AI systems or cloud services
What to Expect
Clear Communication: Status, timing, and rationale are communicated clearly. Legal jargon and unnecessary complexity are avoided.
Realistic Timescales: Honest time estimates are provided. Updates are given if circumstances change.
Practical Focus: Deliverables are prepared for real-world use, whether for client use or for work with legal professionals.
Complete Discretion: Client business remains private throughout the process and beyond.
Typical Timescales
Simple document review: 2-5 working days
Correspondence drafting: 3-7 working days
Case preparation and bundling: 1-3 weeks
Complex dispute organisation: 2-6 weeks
Timescales depend on complexity and volume of material. Realistic estimates are provided during initial discussion.
Getting Started
The first step is a confidential discussion to understand the situation, desired outcomes, problems, and complications.
Contact is initiated via the form. Responses are provided within 2 hours.